Account & Data Deletion
This page explains how to request deletion of your account and data for "Cat Tavern".
Data that will be deleted
- Anonymous authentication identifier (Firebase anonymous UID)
- Linked account information (Google/Apple email, display name, etc.)
- Cloud save data (game progress, settings, etc.)
- Related analytics / diagnostic logs (deleted in turn per the processor's policy)
How to request deletion
1) In-app
You can delete directly via the in-game menu [Settings > Account > Delete account and cloud data].
2) By email (including after uninstalling the app)
If you have uninstalled the app or cannot delete in-app, you can request deletion by email.
- Request email: support@dongdonggs.com
- Please include the following so we can locate your data: your in-game nickname or the linked account (Google/Apple) email, and your device platform (Android/iOS).
Processing time
We process deletion requests within 14 business days of receipt.
Retention exceptions
Information that must be retained under applicable law (e.g., payment and transaction records kept for 5 years under the Act on Consumer Protection in Electronic Commerce) is stored separately for the required period and then destroyed.
Contact
- Company: DongDong Game Studio
- Email: support@dongdonggs.com